Burger Boy Paper Essay Example | Topics and Well Written Essays - 500 words

Burger Boy Paper - Essay Example For example, Marge is supposed to collect her daughter from the school bus at 2:45. However, Otis, the assistant store manager does not give her that chance to be with her daughter an aspect that would not only demotivate Marge, but also it would generate poor relationship with her daughter. Similarly, there slow delivery of services especially for the poorly paid employees such as Marge despite the fact that they are working for more hours per week. Poor communication between the seniors is also leading to confrontation that is not only been experienced by other employees but also by the consumers. One of the key problems that could be explained by compensation issues is the slow delivery of services. For instance, the fact that Marge is being paid $6.25/hr and is working for more hours than Jerry and equal to Chuck, makes her to portray heavy stress during the performance of duties. As a result, she is slow in her duties a situation that makes Otis to shout at her as a way of making her to be fast. Similarly, poor communication between the managers can also be attributed to poor compensation. For example, in their confrontations Otis informs Leon that he is sick for working 10-12 hours a day for the little wages (Jodi 16). This is an indication that if Otis wages are improved, it would be a major solution to avoid communication problems and managers confrontations. One of the key problems that could be lessened with diligent use of rewards other than pay includes absenteeism. By giving the employees ample time to rest either inform of breaks or off duties, the level of absenteeism will effectively be addressed an aspect that will ensure the Burger Boy has adequate manpower to deal with high number of customers during Fridays. Employees can also be rewarded through delegation of duties. This will ensure that they make independent and proper decision leading to lower level of

Ls week 6 ask Essay Example | Topics and Well Written Essays - 250 words

Ls week 6 ask - Essay Example Accommodating style asserts that one party agrees to forgo his or her own concern so that the other party ideas hold. In this regard, what would have been the case if you as the project manager decided to forgo your concern in favor of those of the architect? It is argued that in case of a stolen idea, one can decide to abandon the collaboration style and resort to un-collaborated style. In this regard, competing becomes the other option. As a project manager, how would Competing style help solve the problem of stolen idea? Competing asserts that one strive against another to attain a goal. However, collaboration is highly encouraged in any organization’s operations. With this in mind, how would competing style ensure there is collaboration among the colleagues? In the effort to prove that a colleague’s idea is your stolen idea, you may decide to use your junior in presenting the idea in order to show that the idea is a ‘shared idea’. Don’t you think that this would be a hypocritical concern given that the truth is that the idea was actually yours? In the effort to claim back your stolen idea, confrontation with your colleague is apparent. Applying leadership style, how would you ensure that your differences with the ‘thief’ colleague do not interfere with the operations of your organization? You consider using collaboration and compromising styles only when three parties are involved two of which represent major parties required to accomplish a certain objective. Therefore, this means that the idea of the third party is forgone. In this regard, how do you ensure that the third party is collaborated in the two parties’ interest without jeopardizing his collaboration with the idea? You may also decide to use collaboration and compromising styles where the corporate governance, management and the employees are involved. Using your leadership styles, how would you deal with other issues that concern the consumer

External Analysis of the Automotive Industry Essay

External Analysis of the Automotive Industry - Essay Example rm has concentrated and accelerated its development of hybrid vehicles by providing customers with attractive and appealing cars people truly want, the chairman added (ibid.). The big opportunity for Toyota is to capitalize on its excellent goodwill and customer loyalty with the production of reliable automotive vehicles. Its Prius model is still regarded as the best-ever car among 300 models that are eco-friendly (Ikematsu & Honma, 2010, p. 1). However, the current fiasco over the Prius recalls (500,000 units recalled so far) due to sticky pedals and unintended acceleration has put Toyota in a bad light and together with the 8 million other Toyota models recalled worldwide, has put into question Toyotas manufacturing expertise and its priorities. Previously, the two earlier heads of Toyota (Sakichi and Kiichiro Toyoda, grandfather and father, respectively, of current president Akio Toyoda) had always emphasized the customer first in all its corporate decisions. This means Toyota has acquired a very excellent reputation for quality, performance, comfort, good mileage and a low price. But some independent analysts are of the opinion Toyotas present troubles are self-inflicted as it had strayed away from its original founders mission statement of serving the customers first. Priorities during Toyotas early years were always safety, quality and sales (a distant third) but the current presidents obsession to surpass the achieve ments of his predecessors by becoming the worlds number one maker (achieved in 2008 by eclipsing GM) led to quality problems. Instead, the obsessive drive to become number one caused Toyota some missteps that had greatly eroded its great brand name and excellent reputation for quality craftsmanship in the minds of consumers and other stakeholders. The year 2008 also saw the company posting its only second loss (but biggest) ever in its corporate history to the tune of US$4.8 billion. It had jumbled its priorities and put sales first and

Segregation and the Racial Wage Gap Term Paper Example | Topics and Well Written Essays - 2750 words

Segregation and the Racial Wage Gap - Term Paper Example Though the world’s governing body has formulated policies for the development of gender equality and elimination of racial discrimination, numerous issues come to light regarding racial discrimination at schools, workplace; gender discrimination, etc. The major issues coming into discussions are about the racial and gender inequality at workplace, discrimination in wages, etc. in spite of various legal provisions available to assist the victim. This paper looks into such cases of discrimination and segregation at workplace with regard to unequal pay and race while reviewing cases published in various newspapers, magazines, journals and online articles. Body Wage Gaps based on race and gender inequality Occupation gender segregation is the strong feature of the US labor market as it is inefficient economically, preventing able people from moving into occupations where they could perform well. Occupation segregation is important point for discussion because occupational choice i s constrained by socialization, lack of information, or more direct barriers to entry to training or work in occupations where one sex is small minority of the workforce (IWPR, 13). Various legislations have been passed in different countries regarding equal pays, right to living with dignity, etc. but the differences still persist in society at large. According to Alfano (Report: Race Gap in US Persists) the median income for white households was $50,662 in the year 2005 as compared to $30,939 for black households and $36,278 for Hispanic households which shows there is huge income gap among the non white and white households revealing the discriminatory practice in income generating opportunities. According to the Economist (Race and Red Tape) black workers in America earn less than their white peers due to less education, skills, knowhow and experience than the whites. However, the article reveals the bias attitude of American companies stating that the companies are more likely to interview white person than the black person, if both of them have identical qualification. The dismal condition of black people is known for generation, gender discrimination is also at large with women entering the workforce competing with the men for the same position. The wage gap between male and female workers was huge when there were no policies protecting their rights. However the gap has narrowed down to 77 cents earned by full time female worker, irrespective of black or white, as compared to every dollar earned by men. However, the gap widens for African American women with 67.9% of men’s wages while Latinas earn 58 percent of men’s earnings (Pappas, â€Å"Women Intensely Dissatisfied with Pay Gap†). Rayner (Pay gap is growing between men and women) reported the statistics from Chartered Management Institute (CMI) which reveals that male managers are paid more than their female counterparts with same qualifications and talents. This scenario has be en explained briefly in an article at Center for American Progress (Wage Gap by Numbers) wherein its is stated that women with more

Interactive Training of Hospitality Operations Personnel Essay

Interactive Training of Hospitality Operations Personnel - Essay Example The rise in employee turnover costs and the increased use of technology in the industry further emphasizes the need for training (Sheldon and Gee, 1987). Internet based 'interactive training' programs (an umbrella term that includes both computer based and multi-media training) of hospitality operations staff provides access to on-demand training, tracking of each trainees' progress, as well as in-depth reporting of each trainee (hotelonline.com, 2000). The training is provided with an interactive format that includes text, animation and audio. A successful interactive training program in the hospitality sector ensures consistency in providing a quality environment for employees, guests and visitors. It is a cost effective way of upgrading skills of hospitality personnel, the benefit of which can be visible from consistent and quality delivery of essential guest services and avoidance of any litigious situation. In the present age of IT dominance, interactive training of hospitality personnel is an integral part of the industry without which introduction of technologies in the hospitality sector would not have the desired result. ... With new innovations in the IT sector, more and more hotels are equipping themselves with the tools of modern technology to ensure global connectivity to their customers, particularly corporate executives. Without upgrading, the knowledge and skills of hospitality personnel rapidly gets outdated. In the competitive atmosphere of modern day hotels it is crucial to satisfy and win the loyalty of each customer. A satisfied customer apart from becoming prospective customer for the future may also bring in more customers through positive multiplier effect (Duprey & Kearsley, 2005). In the new e-economy, the value of human capital, meaning mainly employees' skills, competencies, and knowledge is greater than any other form of business capital and can crucially drive competitive advantage (Cohen & Levinthal, 1990). Increase in skills leads to improved performance which enables the employer to meet the needs of the employees also helping in retention of the precious talent. "No hotels can have excellent operations without excellent employees and that requires excellent human resource practices" (Siguaw & Enz, 2000, p.48). Human resource skills have always been an important element in the hospitality industry. "Friendliness and a willingness to serve others are the tools of the hotel trade, and training is the sharpener that refines the tools into hospitality machines" (Higley, 2004). Proper attitude starts with management and ends with diffusing it to all the staff of the hotel. It is of utmost importance to make right impression at the front desk which is reflected through a positive, outgoing and friendly attitude and also through efficient service. Increasingly intense competition, high customer expectations and retaining

Southland by Nina Revoyr Essay Example | Topics and Well Written Essays - 2250 words

Southland by Nina Revoyr - Essay Example In a socialistic form, the novel represents three ethnic groups, i.e. Asians, Blacks and Mexicans. It also illustrates the behavior of these ethnic groups compliant with various situations arising during the exploration of the mystery. Consequently, it highlights both the utopian and the dystopian verges of the races in a well-furnished manner (Nina, R., â€Å"Southland†). Several characters can be identified in the novel performing their individual characteristics according to the situations and instances. Among them the two major characters of the story are Jackie Ishida and James Lanier. Jackie Ishida was the grand daughter of Frank Sakai, an Asian settled in Los Angles with a store in the area. Frank Sakai had passed away quite ‘unexpectedly’, just before ten days of Jackie Ishida’s arrival to the city after receiving the call from her aunt Louis. Jackie Ishida, by her birth belonged to the Asian race and can be identified as an Asian-American. The girl was also a final year law student in the UCLA law school. On the other hand, James Lanier was an African-American and related to one of the three victims who was found murdered in Frank Sakai’s store (Nina, R., â€Å"Southland†). Throughout the novel there were several incidents where the ethnic qualities of these characters have been visualized. For example, the first interview of Jackie Ishida and James Lanier revealed the various paradoxes of the two young minds in terms of ethnicity and gender. As can be witnessed in the situation, Jackie seemed to be quite an individualist and conservative as well for which her ethnicity and gender plays a significant role. Notably, in her first meet, the girl hesitated to be alone with James after Laura had left her in his office, although she liked him. On the contrary, James proved to be quite a conformist by his behavior where he approaches in front of Jackie and depicts to be interested in her through the words of Laura. Thi s contradictory form of behavior depicted from the end of Jackie and James were evidently the influence of their ethnic groups and their genders as well (Nina, R., â€Å"Southland†). Another unique characteristic of the novel which in turn influences the encounters and the responses of the two characters was that it was to a certain extent based on the plot of 1992 riots. It is in this context, that the novel raises various consequences of an ethnic society during the period. For instance, Jackie’s astonishment when the true fact of her grandfather, Frank behind leaving Crenshaw was revealed and also when she witnessed a majority of blacks in his funeral depicted both the virtues and deficiencies of an ethnic society (Nina, R., â€Å"Southland†). 2. The Rework of the Novel under the Context of the Image of Los Angeles as the Site of the ‘American Dream’s Several authors had contextualized the site of ‘American Dream’ highlighting variou s instances which occurred after World War II, which

Safety and Health Issues Assignment Example | Topics and Well Written Essays - 500 words

Safety and Health Issues - Assignment Example The other article was a study conducted by Oliviera and Sousa as quoted in Nunn (2011), where the research showed that motorcycles are really prone to accidents. Data gathered from forensic investigation of death records and accidents of motorcycle crashes support the findings that of all motor vehicles, it is the motorcycle that is more prone to accidents. Studied showed that even if there is enough illumination of 87.4% of the time, motorcycle still has accidents in urban areas of the time 99.4%. This figure means that motorcycles are not advisable to cities even if it is well lit because they are prone to accidents. With this figure, motorcycles also are bound to crash against cars or pick-ups 55% of the time. It meant that more than half of road accidents that involve vehicles, more than half of it has something to do with motorcycle. Even with the absence of bad weather or slippery road, motorcycles are still bound to have accident in cities 806%. Traffic signs also do not help because motorcycles still suffers from accident 706% of the time (405). Further, it is very bothering that among all vehicles, it is with motorcycles that has death fatalities. Quoting the study of Oliviera and Sousa, â€Å"The percentage of fatalities was higher than survivors in collisions with heavy vehicles, fixed objects and between motorcycle†.To quote him â€Å"Motorcycles are a dangerous mode of transportation. Relative to four-wheeled vehicles, motorcycles pose a greater threat of death or serious injury to operators and riders.